Return Policy.

DELIVERY -

Delivery times vary by product type:
(Please note they are estimated delivery timelines. Definite delivery timelines will be confirmed during the quotation phase)

  • Consumables & small devices: 2–5 business days

  • Furniture & large equipment: 1–3 weeks

  • Special orders or custom configurations: Timelines confirmed during quotation

We always communicate lead times clearly to support your planning.

RETURN & EXCHANGE -

Defective or damaged items can be returned or replaced according to warranty conditions.

Consumables and sterile products typically cannot be returned once opened, unless they are defective.